How to Make a Reservation

Reserving a rental car in advance is recommended. This section explains the procedures from making changes to a reservation up to picking up the vehicle.

1. Selecting a Rental Station and Period on the Times CAR RENTAL Website

Selecting a Rental Station and Period on the Times CAR RENTAL Website

Select the rental station from which the vehicle is to be rented, as well as the date and time of rental that fit your schedule.

One-way rental services are also available (you may pick up the vehicle from one station and return it to another).

2. Selecting a Vehicle Model and Accessories

Selecting a Vehicle Model and Accessories

Select the vehicle type and the accessories you wish to rent according to your needs.

3. Selecting a Vehicle Class and a Promotion

Selecting a Vehicle Class and a Promotion

Select the vehicle class you prefer. If “Promotion” is displayed, the benefits provided by the promotion can be used.

4. Selecting a Compensation Package and Options

Selecting a Compensation Package and Options

Select the compensation package you need. Select options if necessary, and indicate the number you require.

5. Entering Customer Information

Entering Customer Information

Enter the required customer information.

6. Confirming and Completing a Reservation

Confirming and Completing a Reservation

Check whether the reservation details and customer information displayed are correct.

Once the reservation has been completed, the details of such reservation will be sent to the registered email address.

Confirming, Cancelling, or Making Changes to a Reservation

Confirming, Cancelling, or Making Changes to a Reservation

You may check, change, and cancel your reservation from the top section of the page or below link.

Please have e-mail address and reservation number ready.

A cancellation fee pre-determined by the company may apply if you cancel your reservation.

A reservation cancellation fee will be incurred if the reservation is cancelled six (6) days or less before the scheduled pick-up date.

The reservation cancellation fee can amount up to JPY 6,480 (JPY 6,000 exclusive of tax).

However, up to JPY 12,960 (JPY 12,000 exclusive of tax) will be charged for cancellations of minibus reservations.

No reservation cancellation fee will be incurred if the reservation is cancelled within 24 hours after it has been made.

1. Selecting a Rental Station and Period on the Times CAR RENTAL Website

Selecting a Rental Station and Period on the Times CAR RENTAL Website

Select the rental station from which the vehicle is to be rented, as well as the date and time of rental that fit your schedule.

One-way rental services are also available (you may pick up the vehicle from one station and return it to another).

2. Selecting a Vehicle Model and Accessories

Selecting a Vehicle Model and Accessories

Select the vehicle type and the accessories you wish to rent according to your needs.

3. Selecting a Vehicle Class and a Promotion

Selecting a Vehicle Class and a Promotion

Select the vehicle class you prefer. If “Promotion” is displayed, the benefits provided by the promotion can be used.

4. Selecting a Compensation Package and Options

Selecting a Compensation Package and Options

Select the compensation package you need. Select options if necessary, and indicate the number you require.

5. Entering Customer Information

Entering Customer Information

Enter the required customer information.

6. Confirming and Completing a Reservation

Confirming and Completing a Reservation

Check whether the reservation details and customer information displayed are correct.

Once the reservation has been completed, the details of such reservation will be sent to the registered email address.

Confirming, Cancelling, or Making Changes to a Reservation

Confirming, Cancelling, or Making Changes to a Reservation

You may check, change, and cancel your reservation from the top section of the page or below link.

Please have e-mail address and reservation number ready.

A cancellation fee pre-determined by the company may apply if you cancel your reservation.

A reservation cancellation fee will be incurred if the reservation is cancelled six (6) days or less before the scheduled pick-up date.

The reservation cancellation fee can amount up to JPY 6,480 (JPY 6,000 exclusive of tax).

However, up to JPY 12,960 (JPY 12,000 exclusive of tax) will be charged for cancellations of minibus reservations.

No reservation cancellation fee will be incurred if the reservation is cancelled within 24 hours after it has been made.

From Reservation to Return

Other Contents