How to Make a Reservation
Reserving a rental car in advance is recommended. This section explains the procedures from making changes to a reservation up to picking up the vehicle.
1. Selecting a Rental Station and Period on the Times CAR RENTAL Website
Select the rental station from which the vehicle is to be rented, as well as the date and time of rental that fit your schedule.
One-way rental services are also available (you may pick up the vehicle from one station and return it to another).
2. Selecting a Vehicle Model and Accessories
Select the vehicle type and the accessories you wish to rent according to your needs.
3. Selecting a Vehicle Class and a Promotion
Select the vehicle class you prefer. If “Promotion” is displayed, the benefits provided by the promotion can be used.
4. Selecting a Compensation Package and Options
Select the compensation package you need. Select options if necessary, and indicate the number you require.
5. Entering Customer Information
Enter the required customer information.
6. Confirming and Completing a Reservation
Check whether the reservation details and customer information displayed are correct.
Once the reservation has been completed, the details of such reservation will be sent to the registered email address.
Confirming, Cancelling, or Making Changes to a Reservation
You may check, change, and cancel your reservation from the top section of the page or below link.
Please have e-mail address and reservation number ready.
A cancellation fee pre-determined by the company may apply if you cancel your reservation.
A reservation cancellation fee will be incurred if the reservation is cancelled six (6) days or less before the scheduled pick-up date.
The reservation cancellation fee can amount up to JPY 6,600 (inclusive of tax).
However, up to JPY 13,200 (inclusive of tax) will be charged for cancellations of minibus reservations.
No reservation cancellation fee will be incurred if the reservation is cancelled within 24 hours after it has been made.
1. Selecting a Rental Station and Period on the Times CAR RENTAL Website
Select the rental station from which the vehicle is to be rented, as well as the date and time of rental that fit your schedule.
One-way rental services are also available (you may pick up the vehicle from one station and return it to another).
2. Selecting a Vehicle Model and Accessories
Select the vehicle type and the accessories you wish to rent according to your needs.
3. Selecting a Vehicle Class and a Promotion
Select the vehicle class you prefer. If “Promotion” is displayed, the benefits provided by the promotion can be used.
4. Selecting a Compensation Package and Options
Select the compensation package you need. Select options if necessary, and indicate the number you require.
5. Entering Customer Information
Enter the required customer information.
6. Confirming and Completing a Reservation
Check whether the reservation details and customer information displayed are correct.
Once the reservation has been completed, the details of such reservation will be sent to the registered email address.
Confirming, Cancelling, or Making Changes to a Reservation
You may check, change, and cancel your reservation from the top section of the page or below link.
Please have e-mail address and reservation number ready.
A cancellation fee pre-determined by the company may apply if you cancel your reservation.
A reservation cancellation fee will be incurred if the reservation is cancelled six (6) days or less before the scheduled pick-up date.
The reservation cancellation fee can amount up to JPY 6,600 (inclusive of tax).
However, up to JPY 13,200 (inclusive of tax) will be charged for cancellations of minibus reservations.
No reservation cancellation fee will be incurred if the reservation is cancelled within 24 hours after it has been made.