Insurance & Compensation

The three compensation packages are the Basic Package, the Safety Package, and the Super Safety Package.

We explain our compensation and support systems in this section.

Times Car Rental Compensation Packages

Super Safety Package

This is our most recommended compensation package. It exempts the payment of the Non-Operation Charge (NOC) that needs to be paid in case of an accident. It’s a compensation package that provides various supplementary services for your peace of mind, including compensation for flat tires, tire damage, and lost hubcaps—which are not usually covered by vehicle insurance—and complete roadside assistance.

Safety Package

This package provides compensation for the property damage deductible (JPY 50,000) and the vehicle insurance deductible (JPY 50,000 / JPY 100,000 for minibuses, regular cargo trucks, and special-use vehicles) you need to pay in case of an accident.

Basic Package

This package provides compensation up to the sums listed below in case of an accident. However, compensation will not be paid if exclusions stipulated in the insurance policy apply.

List of Times Car RENTAL Compensation Packages

Passenger vehicle type / C-0, C-1, C-2, M-2, S-2

Find your Vehicle Model and Class
Basic fee
Super Safety Package
JPY 2,160/24h
Safety Package
JPY 1,080/24h
Basic Package
JPY 0
Bodily injury compensation
JPY 0
JPY 0
JPY 0
Property damage compensation
JPY 0
JPY 0
Sum Payable in Case of an Accident
Up to JPY 50,000
Vehicle insurance
JPY 0
JPY 0
Sum Payable in Case of an Accident
Up to JPY 50,000
Personal injury compensation
JPY 0
JPY 0
JPY 0
Non-Operation Charge (NOC)
JPY 0
If driveable JPY 20,000 or
If undriveable JPY 50,000
If driveable JPY 20,000 or
If undriveable JPY 50,000
Other sums payable
JPY 0
Actual Cost Payable
Actual Cost Payable

Passenger vehicle type / C-3, C-3W, M-3, M-4, F-2, S-4, W-1, W-2, W-3, W-4, W-4W, O-2, O-3, O-4

Find your Vehicle Model and Class
Basic fee
Super Safety Package
JPY 2,484/24h
Safety Package
JPY 1,404/24h
Basic Package
JPY 0
Bodily injury compensation
JPY 0
JPY 0
JPY 0
Property damage compensation
JPY 0
JPY 0
Sum Payable in Case of an Accident
Up to JPY 50,000
Vehicle insurance
JPY 0
JPY 0
Sum Payable in Case of an Accident
Up to JPY 50,000
Personal injury compensation
JPY 0
JPY 0
JPY 0
Non-Operation Charge (NOC)
JPY 0
If driveable JPY 30,000 or
If undriveable JPY 70,000
If driveable JPY 30,000 or
If undriveable JPY 70,000
Other sums payable
JPY 0
Actual Cost Payable
Actual Cost Payable

Passenger vehicle type / M-5, W-5, W-6, F-2, F-3, F-4, F-5, F-6

Find your Vehicle Model and Class
Basic fee
Super Safety Package
JPY 3,240/24h
Safety Package
JPY 2,160/24h
Basic Package
JPY 0
Bodily injury compensation
JPY 0
JPY 0
JPY 0
Property damage compensation
JPY 0
JPY 0
Sum Payable in Case of an Accident
Up to JPY 50,000
Vehicle insurance
JPY 0
JPY 0
Sum Payable in Case of an Accident
Up to JPY 50,000
Minibuses, regular cargo trucks, special-use vehicles
Up to JPY 100,000
Personal injury compensation
JPY 0
JPY 0
JPY 0
Non-Operation Charge (NOC)
JPY 0
If driveable JPY 20,000 or
If undriveable JPY 100,000
If driveable JPY 20,000 or
If undriveable JPY 100,000
Other sums payable
JPY 0
Actual Cost Payable
Actual Cost Payable

*Non-Operation Charge (NOC): If a vehicle requires repair, the customer, who is attributed to the accident, may be charged a portion of the compensation for the loss of use due to the repair.

*Other items included in the liability amount: flat tire, tire blowout, wheel caps, vehicle accessories, and road service fee.

*The subscription fees in the table above include tax.

*For one month rental, Times Car RENTAL will calculate the amount as 15 days amount.

Included Services

Bodily injury compensation

Unlimited per person(includes the JPY 30 million from the Compulsory Automobile Liability Insurance)

Property damage compensation

Unlimited per accident Deductible of up to JPY 50,000 in case of an accident

Vehicle insurance

Market rate per accident
Deductible of JPY 100,000 for minibuses, regular cargo trucks, and special-use vehicles, and JPY 50,000 for all other vehicles in case of an accident

*Towing fees during accidents apply

*Punctured or blown-out tires do not apply

Personal injury compensation

Up to JPY 30 million per person
Compensation will be paid when a passenger sustains an injury (including any complications) or die as a result of a traffic accident, regardless of the existence of negligence on the part of the driver. The compensation for damage or loss will be calculated based on the standards stipulated in the insurance contract.

Insurance and compensation policies will not apply in the following circumstances:

  • When the damage exceeds the compensation limits specified in the chart
  • When the accident was not reported to the police
  • When exclusions stipulated in the insurance policy apply
    (1) Cost of repairing punctured or blown-out tires*; (2) Loss of hubcaps*; (3) Deliberate accidents (Intentional Act), etc.
    *Covered by compensation if subscribed to the Super Safety Package.
  • When it is clear that the driver was in violation of the Times Car RENTAL Terms and Conditions
    (1) Driving under the influence of alcohol; (2) Reckless driving; (3) Driving under the influence of drugs; (4) Unauthorized extensions; (5) Leaving the scene of an accident; (6) Vehicle driven by a person not authorized by Times Car RENTAL; (7) Renting the vehicle to someone else, etc.
  • When there is failure to exercise due diligence
    (1) Damage to the vehicle’s internal accessories; (2) Theft when the vehicle was left unlocked; (3) Leaving the scene of an accident in a no-parking area; (4) Other anti-social behavior; (5) Refueling the vehicle with the wrong type of fuel; (6) Loss of keys; (7) Smoking inside the vehicle (including e-cigarettes and heat-not-burn cigarettes), etc.