Inquiries

  • All personal information received during inquiries shall be handled in accordance with our Privacy Policy and managed appropriately.
  • Please send us an inquiry only after agreeing to the Policy for Handling of Personal Information above.
  • Please provide your name and contact information so that we can respond to your inquiry.
  • ※We will try to answer your inquiries as soon as possible. Thank you for your patience.
  • ※Please be advised that your inquiry will be answered within our business hours from 9:00 to 18:00 (open 365 days).
  • ※Please contact us in English or Japanese.
    The Frequently Asked Questions page provides access to the commonly asked topics from customers. Please refer to it before contacting us.

Inquiry Form

（*）Fields marked as [Mandatory] must be filled in.

Select Type
Subject*
Reservation No.
Inquiry/Feedback*
Cannot exceed 1,000 letters
Name*
First Name
Surname
E-mail Address*
Half-width alphanumeric characters

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