Pet Policy
Please read and strictly follow the precautions provided below when traveling with a pet in the rental car.
Advance reservations are required.
Do not forget to mention that you will be traveling with a pet when making a reservation. Please note that failure to mention this may result in refusal of your reservation.
Pets must be kept in a cage.
- Pets must be kept in a cage placed in the rear luggage space.
- Cages are to be provided by the user.
- Under 10kg small size pet only.
- Pets must not be released from their cages inside the rental car.
- Pets must not be fed or given water inside the vehicle.
- Check the luggage space you need in advance. Only the following four models are equipped with a luggage space capable of storing pet cages.
| Vehicle Type | Loadable size of the cage (cm) |
|---|---|
| C-1 | 70x90x75 |
| S-4 | |
| W-2 | |
| W-4 |
In the Event of Damage to the Vehicle
Please note that users will be charged the following sums for damage to the vehicle caused by pets.
| Category | Compensation for business loss | Compensation for repairs |
|---|---|---|
| Seat Damaged | JPY20,000-JPY30,000 | Actual Value |
| Deface | ||
| Smell | ||
| Others occured by pets. |
Other Rules
Sign the consent form and submit it when you pick up your vehicle at the station.
*These rules do not apply to guide dogs, service dogs, and hearing dogs. However, a certification issued by a competent government authority must be submitted.