Insurance and Compensation System Rules

Insurance

Compensation limited to the following sums will be provided by Times CAR RENTAL to ensure that users can enjoy our rental services with peace of mind.

  • Bodily Injury Compensation: No limit
  • Property Damage Compensation: No limit (A deductible of JPY 50,000. See the note below for details.)
  • Vehicle Damage Compensation: No limit (A deductible of JPY 50,000. See the note below for details.)
  • Personal Injury Compensation: Maximum of JPY 30,000,000 per person

*The deductible provided above applies when the Basic Package has been selected.

*There is no deductible when the Safety Package or Super Safety Package has been selected.

*Compensation will not be paid if exclusions stipulated in the insurance contract apply.

Excess Fee in Case of an Accident

Sums to be paid by customers in case of an accident.

  • When the damage exceeds the compensation limits
  • Deductible for property damage (JPY 50,000)
  • Deductible of JPY 100,000 for minibuses, regular cargo trucks, and special-use vehicles, and JPY 50,000 for all other vehicles
  • Non-Operation Charge

Safety Package

This package provides compensation for the property damage deductible (JPY 50,000) and the vehicle insurance deductible (JPY 50,000 / JPY 100,000 for minibuses, regular cargo trucks, and special-use vehicles) you need to pay in case of an accident.

Subscription fee Models & Class
JPY 1,080/24 hours K-0・ K-0W・ C-0・ C-1・ C-2・ M-2・ S-2
JPY 1,404/24 hours C-3・ M-3・ M-4・ F-2・ S-4・ W-1・ W-2・ W-3・ W-4・ O-2・ O-3・ O-4
JPY 2,160/24 hours M-5・ W-5・ W-6・ X-2・ F-3・ F-4・ F-5・ F-6・ U-1

*All prices are tax-included and calculated with one-month rentals equivalent to 15-day rentals.
*Compensation will not be paid if any of the exclusions stipulated in the terms and conditions of the insurance policy applies.

Super Safety Pacakge

It exempts the payment of the non-operation charge that needs to be paid in case of an accident. It’s a compensation package that provides various supplementary services for your peace of mind, including compensation for flat tires, tire damage, and lost hubcaps—which are not usually covered by vehicle insurance—and complete roadside assistance.

Subscription fee

JPY 1,080/24 hours
Adddional price to Safety Pacakge fee

Non-Operation Charge Waiver

Non-Operation Charge will be waived in case of an accident.

Comprehensive Roadside Assitance

  • Towing service to a designated repair center.
    *Included in vehicle compensation
  • Lock out
  • Jumping flat battery
  • Changing tires
  • Fueling service in case of gas outage: approximately 10 litres of fuel.
    *Fuel cost will be charged to the customer.
  • Towing vehicle out of ditches or off road.
  • Other emergency responses: simple repairs which can be done in 30 minutes or less

Non-Operation Charge (NOC)

In the event of accidents resulting in damage to the vehicle, the user shall be liable to pay the following sums to partly cover the loss of earnings incurred during the period of repair, regardless of the degree of damage or the length of time required for repairs.

When the vehicle is operable

Rates Models & Class
JPY 20,000 K-0・ K-0W・ C-0・ C-1・ C-2・ M-2・ S-2
JPY 30,000 C-3・ M-3・ M-4・ F-2・ S-4・ W-1・ W-2・ W-3・ W-4・ O-2・ O-3・ O-4
JPY 50,000 M-5・ W-5・ W-6・ X-2・ F-3・ F-4・ F-5・ F-6・ U-1

When the vehicle is inoperable

Rates Models & Class
JPY 50,000 K-0・ K-0W・ C-0・ C-1・ C-2・ M-2・ S-2
JPY 70,000 C-3・ M-3・ M-4・ F-2・ S-4・ W-1・ W-2・ W-3・ W-4・ O-2・ O-3・ O-4
JPY 100,000 M-5・ W-5・ W-6・ X-2・ F-3・ F-4・ F-5・ F-6・ U-1

*Non-operation charges are to be paid even if subscribed to the Safety Package. Non-operation charges need not to be paid if subscribed to the Super Safety Package.
*Non-operation charges are exempt from tax.