Times Car RENTAL (Home)Solicitation Policy

Solicitation Policy

This is to inform you that "Times Mobility Networks Co.,Ltd." has stipulated a policy about selling and soliciting our insurance products based upon "the laws dealing with selling financial products"

  • We observe the laws related to insurance business law, selling financial products, consumer contracts law, financial instruments and exchange law and personal information protection.
  • In order to maintain adequate service to customers, we work positively to consolidate company structure and train our staff.
  • We respect customer's privacy and impartial control all information related to customers privacy.
  • We take into consideration all items such as knowledge about products, buying experience and purpose and financial condition and attempt to explain and offer products which meets customer's mind current condition.
  • If the customer has to carry a risk, we attempt to explain details to customers.
  • We do not solicit insurance products to customers at improper time, place and method.
  • We attempt to let customers understand correctly about financial products. In addition, we work to maintain appropriate explanation.
  • We attempt to correspond inquiries from customers in fastness, adequateness and graciousness.
  • In case an accident occurred, we attempt to give our best support to customers that customers enables to claim insurance coverage in adequate and fastness.
  • We make use of customers comments and requests to our product development and selling activity.

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